Most items are collected with your canoe however if you are ordering one of our accessories or merchandise items and require it to be sent to you then I hope the following information will be helpful.

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Standard delivery: This is by Royal Mail second class or ParcelForce 48 to a single address in the UK. This typically takes 1 to 2 days. We may use Royal Mail Special Delivery or other carriers for next day delivery. Express deliveries to remote areas may take a little longer as carriers do not include the Highlands, Grampians and all islands (including Isle of Wight) as mainland UK.

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Paddles: Due to the size of the box these are too large to go in the post.  We will send with a reputable carrier such as ParcelForce, Fedex or DX. Paddles to mainland UK (as defined above)

Standard delivery will take 2 to 3 days.

Delivery to postcodes classed as not being mainland UK (see above) 3 to 4 days. You may be able to upgrade to a ParcelForce 1 to 3 day at an additional charge.

 

We cannot guarantee any of the services as we have no control once it is with a carrier. In the vast majority of cases, the carriers meet their obligations. Deliveries to some remote areas, particularly Highlands and Islands, may take 5-7 days as a minimum and this is not guaranteed.

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Canoes: Due to the size, weight and risk of damage when sending canoes with a courier we do not currently offer a delivery service. You can arrange and pay for your own courier to pick up your canoe if you wish. We are happy to do a video walk around of your canoe before it is wrapped up so that you can check you are 100% happy. 

 

International Shipping: We are currently unable to offer a standard shipping service for orders outside of the UK however please get in touch as we have sent our canoes as far as Perth in Australia under special arrangement.